One Would Expect More From Mercedes

..especially from a "hip, new" Web community targeted at 20-30-somethings and trendily called "Generation Benz."

I got an email a few days ago saying my account would be deactivated due to inactivity to make room for others who really want to participate. Sure, let me give my scarce time to provide you with a free testbed for your marketing. (You know that annoying line of commercials for the new, smaller SUV? They tried those out on us a while ago. I said "nuh uh," but I clearly was in the minority.)

It's a good idea, trying to get feedback early on, but really?!?, on the Web you have to "make room" for more people? Seriously? I didn't realize database space was so scarce that my little user account needed to be closed.

Anyways, I truly didn't care because their site is one of the less usable sites I've visited in recent memory and because I'm not really that interested in it. I'm not that much of an MB fan. :)

I would have just let it go, but then I get this in the mail today:

Really?!? You couldn't actually send a simple form email and replace my name in the right spot?

Dear Moderator @ GenerationBenz.com, you really need to work harder on carrying the classy MB brand and experience on to your "cutting edge" community Web site. It's a shame, really. One would expect more from Mercedes.