This little guy looks so friendly, don't ya think? He's the Evernote icon in the OS X menu bar. Evernote is one of those software makers that seems to get good experience design. Apart from being just a darned useful thing, it's one of those that just makes you feel good using it. Good visual design. Good usability. Good experience.Saturday, January 31, 2009
There's an Elephant in My Menu Bar
This little guy looks so friendly, don't ya think? He's the Evernote icon in the OS X menu bar. Evernote is one of those software makers that seems to get good experience design. Apart from being just a darned useful thing, it's one of those that just makes you feel good using it. Good visual design. Good usability. Good experience.Saturday, January 3, 2009
Dominos Pizza Delivers Online Experience

I just love ordering from Dominos these days. They have what I would almost call an immersive online ordering experience with Live Preview of your pizza as you build it. The one thing I don't care for is having to click "Price your order" to find out the cost, especially when it fails, but overall it is great.
But what really takes it over the top for me is the confirmation pizza tracker. I don't usually sit there and watch it, but it's there if I want to look. They not only give you the time and steps in an appropriate heat-thermometer bar, but they tell you (real or not) the person's name who is working on the order.
I don't know if this idea is their original or borrowed, but it really comes off well and sees the ordering experience through all the way to delivery. And in my experience, the food is always piping hot when it gets to my door. End to end. Nice.
